Privacy Policy
Last updated: October 2026 • We treat your personal privacy as a fundamental human right.
Your Voice Calls are Never Recorded
Gistr connects peer-to-peer and cellular telco voice streams through carrier tunnels. We do not listen to, record, analyze, or monetize the contents of your conversations. Your gist belongs solely to you.
1. Introduction
Gistr (“we”, “our”, or “us”) is committed to safeguarding your privacy. This Privacy Policy describes how we collect, store, process, and protect your information when you use our mobile applications, websites, and related calling services.
We adhere strictly to international data protection standards, including the EU/UK General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and the Nigeria Data Protection Regulation (NDPR).
2. Information We Collect
We only collect information strictly necessary to provide our services:
A. Account & Identity Data
Your verified phone number, optional profile name, email address (if provided), and country of registration used to create your Gistr account.
B. Call Detail Records (CDR)
Standard telecommunication metadata: origin number, destination number, call timestamp, duration, call status (answered/busy), and bundle deductions required for accurate billing and billing history.
C. Contacts Permission (Optional)
With your explicit permission, Gistr accesses your phonebook so you can tap to dial and see which friends are on Gistr for instant balance transfer. Your contacts are never sold, rented, or broadcasted to third parties.
D. Financial & Payment Data
Payments are processed securely via PCI-DSS certified gateways (Stripe, Apple In-App Purchase, Google Play Billing, Paystack). Gistr does not store your full card numbers on our servers.
3. Call Audio & Content Privacy
We want to be unambiguous: Gistr does not monitor, listen to, or record audio from your phone calls.
Audio streams are routed in real-time through licensed international carrier switches using modern signaling encryption. Once your call finishes, the temporary audio stream disappears completely.
4. How We Use Your Data
- To connect and route your local and international phone calls.
- To display Caller ID, call history, and credit balance in your app.
- To prevent telecommunication fraud, spam, and unauthorized account access.
- To comply with legal obligations and telecom regulatory reporting.
6. Data Retention & Security Standards
We employ industry-leading technical measures including TLS 1.3 in-transit encryption and AES-256 at-rest storage for databases.
Call detail records are retained for the minimum period required by telecommunications law (typically 12 months for billing dispute resolution), after which they are anonymized or deleted.
7. Your Rights & Choices
Depending on your region, you have the right to:
- Request a copy of your personal data held by Gistr.
- Request correction of inaccurate or incomplete information.
- Request complete deletion of your Gistr account and associated personal data.
- Revoke contact list permissions at any time via your device settings.
9. Contact the Data Protection Officer
For inquiries or to exercise your rights, please contact our team: