TERMS & CONDITIONS

Last updated 03/08/2023PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY

The GISTR service (hereinafter referred to as the “Service”) allows users (hereinafter referred to as the “User”) to make voice calls from the Internet, allowing communication with landline or mobile numbers. The GISTR application and website (www.Gistr.com) and all of its contents and services are powered by Syndeo Solutions International Limited registered with the Nigerian Corporate Affairs Commissions, under number 1836096, and whose registered office is located at 45, AIRPORT ROAD, SABON GARI, KANO, NIGERIA (hereinafter referred as “GISTR and/or “Company”)

The Service is available through the GISTR Mobile Application, which may be freely downloaded on Google Play or the App Store, to all-natural person over the age of the majority, who has subscribed to a Mobile telephony Operator and who wishes to use the Service, with the Application, for his own needs, for a strictly personal and non-commercial use.

Under these General Terms and Conditions, it is agreed that GISTR and the User shall be collectively referred to as the "Parties" and individually referred to as the "Party".

LEGAL NOTICE

This website (the "Portal") is the property of Syndeo Solutions International Limited, a Nigerian company, registered under the laws of Nigeria, registered with Nigerian Corporate Affairs Commissions, under number 1836096, and whose registered office is located at 45, AIRPORT ROAD, SABON GARI, KANO, NIGERIA

The Portal is published and hosted by Syndeo Solutions International Limited, a Nigerian company, registered under the laws of Nigeria, registered with Nigerian Corporate Affairs Commissions, under number 1836096, and whose registered office is located at 45, AIRPORT ROAD, SABON GARI, KANO, NIGERIA.

Contact Email: Support@gistr.co

GENERAL TERMS AND CONDITIONS

Access to and use of the Service is subject to these general terms and conditions (hereinafter referred to as the "General Terms and Conditions”.) The 'General Terms and Conditions section is written by us with the motive of providing maximum possible clarity for points of understanding between the website's firm and the user of the website. However, we in no way assure that this section would consist of answers and explanations for all questions regarding Terms and Conditions. In case you don't find an answer to a question or demand to have more clarity on a particular point, you shall email us.

The website and application are suitable only for individuals who are at least 16 years old.

Any order of Product offered for sale by GISTR and allowing access to the Service requires consultation and explicit prior acceptance of these General Terms and Conditions, by checking the "I agree to General Terms and Conditions " checkbox. These General Terms and Conditions are permanently available on the Portal and will prevail, as appropriate, over any other document.

GISTR reserves the right, at any time, to update these General Terms and Conditions. However, the conditions applicable to the User are those in force on the day the order is placed.

Access to the Portal and/or the Application occurs under normal Internet connection conditions. No additional connection costs will be charged to the User.

ARTICLE 1 - DEFINITIONS

For these General Terms and Conditions, the following terms shall have the following meaning, unless otherwise specified:

“Application” refers to the mobile software application called “GISTR” available free of charge, granting access to the Service, which the User has chosen to download on his/her Terminal.

“Account” refers to the combined set of the User’s DID (i.e. the phone number), with which the Minutes Bundles purchased by the User are associated.

“Mobile Operator” refers to the mobile phone operator with whom the User has subscribed to make and receive phone calls via this Mobile Operator network and including data transmission.

“Minutes Bundle” or “Product” refers to the minutes of VOIP OUT communications, which are available for purchase on the Portal and/or on the Application allowing access to the Service.

“Portal” refers to the website www.gistr.co from which the User can access the Service.

“Networks” refers to the electronic communications networks open to the public, which are interconnected and run by any operator irrespective of technologies or standards used by these networks (cable, satellite, broadband, optical fiber, mobile phone, GPRS, EDGE, UMTS, Wi-Fi, WIMAX and so on).

“Service or GISTR Service” refers to the service called “GISTR”, offered through the purchase of Minutes Bundles, a service of VOIP OUT calls as described in article 3 below, allowing communication to landlines or mobile phones.

“Terminal” refers to any mobile terminal equipment connected to the internet through the Networks, compatible with the operating systems as mentioned on the Portal, on which the Application is installed.

“VOIP OUT” refers to the GISTR Service function allowing a User to make a voice call from the Application to a landline or mobile telephone number.

ARTICLE 2 – DESCRIPTION OF THE SERVICE

The Service allows the User to use the VOIP OUT function by purchasing Minutes Bundles. The various VOIP OUT calling bundle options and the corresponding commercial terms and conditions are described on the Portal and the Application. Depending on the countries, all or part of the above-mentioned functionality may or may not be provided.

The User, therefore, understands and acknowledges that the list of countries from where a VOIP OUT call is made is likely to evolve. GISTR will inform the User, whenever possible, that the Service is not available for a specific country before ordering the Product. If the Service becomes unavailable for a particular country after an order, GISTR will offer a refund or an equivalent service.

VOIP OUT communications are only allowed between individuals for non-profit use. If the call is interrupted, the User shall dial again the other speaker’s number.

GISTR reserves the right to refuse and/or block any User’s order that seems irregular (in particular regarding the number of minutes ordered).

The Service is being regularly updated. Thus, the Application downloaded by a User may only be valid for a limited time, given these updates and any technical, legislative, or regulatory changes that may compel GISTR to publish a new version of its application.

ARTICLE 3 – ACCESS TO THE SERVICE

To use the Service, the User shall have an active mobile number with a Mobile Operator, access to the Internet and mobile network as well as computing equipment and specific software.

The User, therefore, acknowledges that access to the Service may be affected by the performance of any of these elements.

The minimum requirements to use the Service are specified on the Portal, and by the Google (Android, Google Play) and Apple (iOS, App Store) operating systems distributing the Application. The User acknowledges and accepts that such systems requirements, which may change from time to time, are his/her sole responsibility.

Use of the Service involves data transmission from and to the User's Terminal, operations that may be charged for the use of data flows. The User is then strongly encouraged to consult the applicable rates of his/her Mobile Operator before using the Service, to ensure that any data consumption through the Service is not incompatible with a reasonable use of his Terminal. GISTR cannot be held liable for excessive data consumption concerning the terms of access to the Internet network as they have been agreed between the User and his/her Mobile Operator.

The Use of the Service implies creating an account and purchasing Minutes Bundle on the Portal or the Application.

3.1 Creating an Account

To access and fully use the Service, the User shall register from the Application – which may be freely downloaded (excluding any potential connection fees) on Google Play or App Store, by fulfilling the required information to the creation of his/her Account (with his/her mobile phone number and a personal code sent by GISTR).

Creating the account is only possible from the Application, which shall be installed on the User’s Terminal.

To order Minute Bundles from the Portal, the Customer must log in according to the procedure indicated.

The User undertakes to ensure that the information provided during his/her registration is reliable and by reality and is permanently updated. Assuming that false, inaccurate, or incomplete information is provided by the User, GISTR shall be entitled to delete the Account and terminate these General Terms and Conditions without delay.GISTR guarantees the confidentiality of the data collected when creating the Account. The User is responsible for the use of his Account.

3.2 Placing an order

The User may familiarize him/herself with the various Products offered for sale by GISTR on the Portal or the Application, without being obliged to place an order.

The Minutes Bundle offered for sale by GISTR are those displayed on the Portal and on the Application the day they are consulted by the User, allowing the User to access the Service for one or several countries included on the list of countries allowing VOIP Outcalls.

Minutes bundles are invoiced to the User at the current price as communicated to the User before placing his order. Prices are quoted in (EUR, GBP, USD) all taxes included.

GISTR reserves the right to modify its prices at any time on the Portal or the Application. Minutes bundles are invoiced based on the current prices at the time of validation of the order by the User.

The User can purchase Products directly on (i) the Application by logging into his Account or (ii) on the Portal, providing his telephone number and following the specified procedure (indicating on the Portal the SMS code sent by GISTR).

3.2.1 Purchase of Minutes Bundles on the Website

The User selects the Bundle he is interested in and is then redirected to the login page. The User shall indicate his phone number. Once the login is successful, the User is then returned to the final payment step.

Once the User is identified, a detailed summary of the User’s order appears, specifying the nature, quantity, destination, and price of the Bundle selected by the User.

Once the User has taken note of this information, the User may confirm his order by proceeding to the payment. Payment will be made, unless the server is unavailable, immediately on the Internet by credit card. Most international credit and debit cards, including Visa and Mastercard, are accepted by GISTR.

It is specified that for greater simplicity, the User may if he/she so wishes, register the 16 numbers of the credit card used as well as its expiry date on the Portal and the Application about his/her Account. The backup, processing, and confidentiality of this data will be carried out by GlobalPay, a subcontractor of GISTR. These data will under no circumstances be used for purposes other than those referred to herein, namely the payment of the User's order.

At the end of the ordering process, the User acknowledges having read and accepted the General Terms and Conditions by checking the box provided to that end. Then, the User definitively confirms his/her order by clicking on the "Confirm payment” box. Such confirmation of the order implies the User unconditionally acceptance of the General Terms and Conditions.

As soon as the User confirms the payment of his order by credit card and the payment is accepted, the order is confirmed and becomes irrevocable (the order will be saved on the computer records of GISTR, which are kept on a reliable and sustainable media and shall be considered as a proof of the contractual relations between the Parties). A confirmation message will then be sent to the User, summarizing information about his/her order.

GISTR reserves in any event the right to refuse any order or delivery in the event of (i) any dispute pending with the User; (ii) total or partial non-payment of a previous order placed by the User; (iii) refusal to authorize payment by credit card from banking institutions; (iv) non-payment or partial payment of the order. GISTR may therefore not be held liable under any circumstances.

The Products purchased whose payment has been validated are immediately made available to the User.

Under Section 120 of the Federal Competition and Consumer Protection Act (FCCPA) 2018) the User is entitled to cancel his order at any time within 14 calendar days following the date on which he received the Product(s) ordered, subject to a reasonable charge/penalty for the cancelation provided that where cancelation is for the reason of death or hospitalization of the user, he/she may be obliged to pay any penalties.
In this case, the User shall address an explicit statement/unambiguous declaration on or provide a withdrawal form attached in Annex 1 hereto, to the following address support@gistr.co, notifying its willingness to withdraw.

The User is however reminded that under Section 120 of the Federal Competition and Consumer Protection Act (FCCPA) 2018), the right of withdrawal may not be exercised, inter alia, to (i) service contracts fully performed before the end of the withdrawal period; or to (ii) contracts providing dematerialized digital content whose performance has begun after User’s prior express agreement and after an express waiver of his/her right of withdrawal.

Under this Act, the User acknowledges that he expressly waives his right of withdrawal from the moment all or part of the Product is used.

The terms of withdrawal are also detailed on the Portal within the section "How do I seek a refund of my purchase of minutes?”

If the Product has not been started to be used and if the User has sent his withdrawal form/request to GISTR within the above-mentioned time limit granted, the User will be refunded within 14 calendar days following the date on which GISTR became aware of the User's exercise of the right of withdrawal, on the same means of payment as the one used for the purchase.

3.2.2 Purchase of Minutes Bundle on the Application

Oncethe Application is downloaded on the Terminal and the Account is created, theUser may buy Minutes Bundle directly on the Application through an In-AppPurchase or a “purchase through the Application", by entering his passwordor by using biometric authentication (fingerprint, Touch ID or address ID). Anypurchase through the Application requires prior acceptance by the User of thegeneral terms and conditions of the marketplace used (Google Play or the AppStore).

TheUser selects the product he is interested in and shall indicate his Apple orGoogle Play user information and his password, or biometric authentication. Ifthe identification is successful, the purchase is complete, and the User isinvoiced according to the general terms and conditions of the marketplace used.

If the User wishes to exercise his right of withdrawal from the Application, theUser shall refer to the dedicated sections edited by Google Play and App Store,which recommend, according to the general terms and conditions currently inforce, to follow the instructions defined below. However, due to regularupdates of these general terms and conditions, the User shall regularly checkon the above-mentioned marketplace's website.

If the User has purchased a Minutes Bundle with his Apple ID and has not waived his legal right of withdrawal by starting to use the content of the Minutes Bundle, a withdrawal form shall be sent to Apple Distribution International; or the User shall:

If the User has purchased a Minutes Bundle through Google Play and has notexercised his/her right of withdrawal by using the content of the Minutes Bundle, a withdrawal form shall be sent to Google Trade Limited; or the User shall:

The User may also request a refund by going to the "Get a refund on Google Play" page and following the detailed instructions under the section " Apps, games, & in-app purchases (including subscriptions)”.

3.2.3 PURCHASE OF GISTR VOUCHERS

You can purchase GISTR credit vouchers using any payment method made available to you by GISTR. The GISTR credit that you purchase will be applied to your Account at the time of purchase. We use the services of third parties to process your payments and we require that these third parties take the appropriate organizational and technical measures to protect your personal data and traffic data and to comply with relevant laws. Please review the terms of use and privacy policies of those third parties before providing your banking or payment information. You agree that you are not relying on the future availability of any feature or product offered through the Service in agreeing to or making payments hereunder.

ARTICLE 4 – REFUND

4.1 If you believe that GISTR has charged you in error, you must contact our customer support team within 90 days of such a charge. No refunds will be given for any charges more than 90 days old.

4.2 GISTR reserves the right to refuse a refund request if it reasonably believes (i) that you are trying to unfairly exploit this refund policy, for example, by making repetitive refund requests in respect of the same product or feature; (ii) if you are in breach of the terms of this License; (iii) if GISTR reasonably suspects that you are using any of our products fraudulently or that your Account is being used by a third party fraudulently. This refund policy does not affect any of your statutory rights to pursue a claim, or (iv) that you purchased your credit through a third-party service and the terms of such third party do not allow such refund.

ARTICLE 5- OBLIGATIONS

5.1 You are responsible for all activities that occur under your User Account. You agree to notify GISTR immediately of any unauthorized use of your User Account or any breach of security with respect to your User Account. GISTR will not be liable for any loss that you may incur as a result of someone else using your User Account, either with or without your knowledge. In addition, you may be held liable for any losses incurred by us or another party due to someone else using your User Account. GISTR takes no responsibility for your failure to comply with the obligations in this paragraph.
5.2 You may not:
5.2.1 intercept or monitor, damage or modify any communication which is not intended for you;
5.2.2 use any type of spider, virus, worm, trojan-horse, or any other codes or instructions that are designed to distort, delete, damage, emulate or disassemble the Service;
5.2.3 send unsolicited communications (also referred to as “SPAM”, “SPIM” or “SPIT”) or any communication not permitted by applicable law or use the Service for the purposes of phishing or pharming or impersonating or misrepresenting affiliation with another person or entity;
5.2.4 expose any third party to material that is offensive, harmful to minors, indecent, or otherwise objectionable in any way;
5.2.5 use the Service to cause or intend to cause embarrassment or distress to, or to threaten, harass or invade the privacy of, any third party;
5.2.6 use (including as part of your name and/or profile picture) any material or content that is subject to any third-party proprietary rights, unless you have a license or permission from the owner of such rights;
5.2.7 collect or harvest any personally identifiable information, including account names, from the Service; or
5.2.8 impact or attempt to impact the availability of the Service, with a denial of service (DOS) or distributed denial of service (DDoS) attack.

ARTICLE 6 – LIABILITY

GISTR undertakes to deliver a free of any third-party rights Product to the User, whose characteristics (quantity, duration, and destination) are compliant with the User’s order. If GISTR fails to properly deliver, the User shall be entitled to request the enforced execution of the sale or its rescission according to the Sale of Goods Act 1893)

GISTR undertakes to develop capacities for the Service to be perfectly working and to take the necessary measures to ensure the Service’s continuity and quality.In case of the Application and/or the Service malfunction preventing the normal use of the Product purchased, the User may (i) send a refund request to Apple Store or Google Play according to the conditions laid down to that end, or (ii) send a request to GISTR to the following email address support@gistr.co; or contact GISTR support team over WhatsApp.

GISTR, as well as the members of its staff, respect the secrecy of Users’ correspondence. Secrecy covers entirely the correspondence’s content and the correspondents’ identity.

6.1. Limits of liability

IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SITE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. [NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO 100 EURO.

6.2. Specific limits to emergency calls

“Emergency Calls” refer to calls made to hospitals, police services, medical care units, or other services which allow connection to an emergency service.
It is acknowledged that the VOIP OUT function of the GISTR Application does not replace the mobile telephony service provided by the User’s Mobile Operator.
To make an Emergency Call, the User will be redirected to the telephony service of his/her Mobile Operator. The User is asked to close the Application to directly dial the emergency number through his/her Mobile Operator’s Network. The Application does not allow the User to make an Emergency Call.
Since the transmission and routing of Emergency Calls are not carried out by the Service, GISTR may not be held liable if these Emergency Calls are unsuccessful, in particular, if the Emergency Calls cannot be routed by the Mobile Operator for technical reasons and/or because of the geographical situation of the User.

ARTICLE 7- DISCLAIMER OF WARRANTIES

YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT THE USE OF THE SERVICE, INCLUDING THE SITE AND LICENSED APPLICATION AT YOUR SOLE RISK AND THAT THE ENTIRE RISK AS TO SATISFACTORY QUALITY, PERFORMANCE, ACCURACY, AND EFFORT IS WITH YOU. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE”, WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND, AND WE HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH RESPECT TO THE SERVICE, EITHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES AND/OR CONDITIONS OF MERCHANTABILITY, OF SATISFACTORY QUALITY, OF FITNESS FOR A PARTICULAR PURPOSE, OF ACCURACY, OF QUIET ENJOYMENT, AND NON-INFRINGEMENT OF THIRD PARTY RIGHTS. WE DO NOT WARRANT AGAINST INTERFERENCE WITH YOUR ENJOYMENT OF THE SERVICE OR THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT DEFECTS IN THE SERVICE WILL BE CORRECTED. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY US SHALL CREATE A WARRANTY. SHOULD THE SERVICE CAUSE ANY DEFECTS, YOU ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION.

ARTICLE 8 – INDEMNIFICATION

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of (1) your Contributions; (2) use of the Site; (3) breach of these Terms of Use; (4) any breach of your representations and warranties set forth in these Terms of Use; (5) your violation of the rights of a third party, including but not limited to intellectual property rights; or (6) any overt harmful act toward any other user of the Site with whom you connected via the Site. Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.

ARTICLE 9 – SUSPENSION – TERMINATION

9.1 Suspension & Termination of the General Terms and Conditions

These Terms of Use shall remain in full force and effect while you use the Site. WITHOUT LIMITING ANY OTHER PROVISION OF THESE TERMS OF USE, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SITE (INCLUDING BLOCKING CERTAIN IP ADDRESSES), TO ANY PERSON FOR ANY REASON OR FOR NO REASON, INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE TERMS OF USE OR OF ANY APPLICABLE LAW OR REGULATION. WE MAY TERMINATE YOUR USE OR PARTICIPATION IN THE SITE OR DELETE [YOUR ACCOUNT AND] ANY CONTENT OR INFORMATION THAT YOU POSTED AT ANY TIME, WITHOUT WARNING, IN OUR SOLE DISCRETION.

If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress.

9.2 Deactivation of the Account at the Initiative of the User

The User may deactivate his/her Account at any time by uninstalling the Application from his/her Terminal and by sending a request to GISTR at the following address support@gistr.co or contacting the GISTR support team over WhatsApp.

ARTICLE 10– MODIFICATIONS & INTERRUPTIONS

We reserve the right to change, modify, or remove the contents of the Site at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Site. We also reserve the right to modify or discontinue all or part of the Site without notice at any time. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Site.
We cannot guarantee the Site will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Site, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Site at any time or for any reason without notice to you.
You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Site during any downtime or discontinuance of the Site. Nothing in these Terms of Use will be construed to obligate us to maintain and support the Site or to supply any corrections, updates, or releases in connection therewith.

ARTICLE 11 – PRIVACY POLICY

We care about data privacy and security. Please review our Privacy Policy [www.gistr.co/privacy]. By using the Site, you agree to be bound by our Privacy Policy, which is incorporated into these Terms of Use. Please be advised the Site is hosted in Nigeria. We do not knowingly accept, request, or solicit information from children or knowingly market to children. Therefore, if we receive actual knowledge that anyone under the age of 16 has provided personal information to us without the requisite and verifiable parental consent, we will delete that information from the Site as quickly as is reasonably practical.

ARTICLE 12 – USER DATA

We will maintain certain data that you transmit to the Site for the purpose of managing the Site, as well as data relating to your use of the Site. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Site. You agree that we shall have no liability to you for any loss or corruption of any such data, and you hereby waive any right of action against us arising from any such loss or corruption of such data.

ARTICLE 13 – INTELLECTUAL PROPERTY

Unless otherwise indicated, the Site is GISTR property and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Site (collectively, the “Content”) and the trademarks, service marks, and logos contained therein (the “Marks”) are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws and various other intellectual property rights and unfair competition laws of Nigeria.
The Content and the Marks are provided on the Site “AS IS” for your information and personal use only. Except as expressly provided in these Terms of Use, no part of the Site and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.
Provided that you are eligible to use the Site, you are granted a limited license to access and use the Site and to download or print a copy of any portion of the Content to which you have properly gained access solely for your personal, non-commercial use. We reserve all rights not expressly granted to you in and to the Site, Content, and Marks.

Article 14 – COPYRIGHT INFREGMENT

We respect the intellectual property rights of others. If you believe that any material available on or through the Site infringes upon any copyright you own or control, please immediately notify us using the contact information provided below in the Contact Us section. A copy of your claim will be sent to the person who posted or stored the material addressed in the Notification. Please be advised that pursuant to Nigerian law you may be held liable for damages if you make material misrepresentations in a Notification. Thus, if you are not sure that material located on or linked to by the Site infringes your copyright, you should consider first contacting an attorney.

ARTICLE 15 – EXTERNAL LINKS

The Portal may contain hypertext links redirecting the User to other websites.

GISTR does not undertake any commitment for other websites to which the User may have access through the Portal and may not be held liable for the content, functioning, services offered, or access to these websites.

ARTICLE 16 – APPLICABLE LAW & GENERAL PROVISIONS

If one or several stipulations of these General Terms and Conditions are null or declared to be such under the governing law or regulation, or following a final judicial decision, the other stipulations shall remain in full force.

The Parties shall not be held liable or considered as having breached these General Terms and Conditions if a delay or a non-execution occurs when the cause of the delay or non-execution is linked to a case of force majeure as defined by the Nigerian contract laws and by the case law of the Nigerian courts

Except when prohibited by the governing law, these General Terms and Conditions are subject to Nigerian law. Any dispute or claim in the application of these General Terms and Conditions between the Users and GISTR, or any failure, termination, or invalidity of this document will be subject to the competent courts.

ARTICLE 17- DISPUTE RESOLUTION

You agree to resolve any Claim you have with us relating to or arising out of our Terms, us, or our Services exclusively in Nigeria Courts. You also agree to submit to the personal jurisdiction of such courts for the purpose of litigating all such disputes. The laws of Nigeria govern our Terms, as well as any disputes, whether in court or arbitration, which might arise between us and you, without regard to conflict of law provisions.

ARTICLE 18- CONTACT US

In order to resolve a complaint regarding the Site or to receive further information regarding the use of the Site, please contact us at:
E: Support@gistr.co